Proactive IT for Small and Medium Businesses

Let’s face it, most businesses rely on their IT Systems to run their daily operations. Whether it is email, eCommerce, accounting or other “line of business” applications, SMBs need the same up time and availability as a large business. Most of the time everything hums right along. When PC’s crash or the network crawls, business can come to a grinding halt. Being proactive with your IT Services can make all the difference in the world in getting up and running again. Here are some tips to ensure you get back up and running quickly: Start off by having all your ducks in a row. When things go wrong, make sure you know who to call. Don’t wait until things are broken to find an IT Service Provider or Computer Repair Company. Establish a Service Level Agreement (SLA) with a reputable IT Service Provider in advance. By having an agreed upon response time and rate schedule, you can ensure a rapid response to your problem that works by your schedule. In many cases you can pay by the hour or by the ticket. You may even be able to include unforeseen computer repairs as part of a fixed fee IT Managed Service Agreement. By having a service level agreement in place, you will save time and money when things go wrong. Also consider having both local and off-site backups of your data. When we thing about backup we typically think about a disaster, theft or other systems failure. Any way you look at it, backup is all about recovery. A local backup can help you find lost files or recover...

5 Tips for Protecting your Data

It seems not a week goes by when you hear about some company getting hacked. Not only is this embarrassing, but also it can be costly if you compromise customer’s data. According to PCICompliance.org banks may pass along fines ranging from $5,000 to $100,000 for each infraction. So what can you do to protect yourself and reduce your risks? Here are 5 quick tips for you to consider: 1. Windows O/S Patch – Everyday there are new patches, updates, and hotfixes available from Microsoft for your computers. Many of these patches are created to close security holes for your PC. If your PC is at risk your network is at risk. This means your data is at risk too. By making sure ALL your systems are up to date on a DAILY basis, you will help protect your data, and your systems will run better too. 2. Antivirus – Keeping your Antivirus definitions up to date is another way to protect yourself from data loss. These Antivirus updates are designed to avoid dangerous attacks and to prevent malicious programs from destroying your data. Verify your Antivirus definitions are always up to date. 3. Malware – Malware is short for malicious software. These programs not only slow your computer and disrupt your work, but they can also gather information from your machine resulting in a breach of privacy. Many malware programs are designed specifically for capturing credit card information. There are many new programs designed to detect and destroy malware. Make sure you are ahead of these types of attacks. 4. Network Scan and Audit – You can identify security...