• A local better business bureau who trusts DVC with their VoIP call center solution that allows agents to work at home with full call control (without having to purchase extra IP phones for homes). Solution includes centralized call recording, call detail reporting and integration to a speech-enabled IVR system.
  
  
• An NYSE-listed national real estate company that is engaged in the ownership, development, management and acquisition of commercial and residential real estate and land throughout the United States. DVC serves as carrier advocate and Wireless Expense Management firm.
  
  
• An internationally known RF products manufacturer (3 sites nationwide/U.S.): DVC replaced a legacy phone system with an AltiGen IP telephony system across 3 locations, enabled their IT staff to have full control of the phone system with Microsoft's Unified Communication platform, and cut annual maintenance costs significantly.
  
  
• A national landscape products supplier (5 sites nationwide/U.S.) that caters to Home Depot, Lowes, etc. and uses a DVC-deployed IP telephony system for the call center and communication among branch offices across a 5-site MPLS network.  IT personnel heavily utilize Find Me/Follow Me features to support all locations.
  
  
• An international developer and manufacturer of advanced, underground construction machinery (5 sites US/China/Europe): DVC implemented a full IP-telephony architecture across three locations and installed a 100Mbps Ethernet Omni-directional Full Duplex Wireless Link for voice and data across a municipal street where IP phones connect wirelessly off the headquarters' system. The company expanded to offices in China and Germany so DVC provisioned an international MPLS network over which toll-free voice, video and data are transported.
  
  
• A national third-party administration (TPA) insurance firm (OH/U.S) whose DVC-deployed VoIP call center system answers the phone for entities including Key Corp, Hartford Insurance, and others. Call center supervision and accountability greatly improved. Long distance and data T1 rates represented significant savings.
  
  
• An international lighting innovator (3 sites U.S./China) that manufactures and distributes energy efficient compact fluorescent light bulbs to Home Depot, Lowes, Walmart, Marriott, etc. DVC implemented the company's headquarters call center VoIP system and provisioned data/voice/video over a global MPLS network.
  
  
• A national non-profit call center for inventors (OH/U.S.) on a DVC-deployed VoIP system since 1999 that takes thousands of calls for event registration. DVC also provisioned local and long distance T1s with rates that represented significant savings. .
  
  
• An industrial controls distributor who needed a trusted telecom partner to handle a complete office move that included new Internet connectivity, phone lines, management of phone numbers and a new VoIP IP-PBX that offers them voicemail to email, pick up and go moves, remote worker capability and simple user interfaces.
  
  

What They're Saying:

“Data Voice Connect has provided impeccable service to our teams here and they are a great supplement to national carriers. They are innovative out-of-the-box solution providers with a "can do" attitude. I highly recommend DataVoice Connect for your voice, video, or data network needs.”-- Vice President of IT, national real estate development firm

 “I'd like to thank you for your excellent work. You demonstrated the level of expertise and professionalism that is so frequently absent in today's telecommunications industry. Because of your "people first" approach, I will continue to do business with you in the future."  -- IT/Telecom Manager, Healthcare 

“The phones are working great as well as the service from DataVoice Connect. Now as a company we can go about the business of winning more business. With the upgraded phone system we are well on our way to making that happen. Just want to personally thank you for your dedication to making our move a success.”  --- President, Industrial Controls Distribution Company

 “I would highly recommend DataVoice Connect because of their follow through, support, and ease to work with. We gave them a checklist of our top priorities and they stuck to them and made suggestions based on our needs not on a sale. Our company became more efficient. Customer Care handles incoming calls much faster and our receptionist has been freed up for other duties. In addition, we now have call detail reports that allow us to better analyze our business.”         --Customer Care Supervisor, international lighting manufacturer

 "DataVoice Connect’s ability and knowledge were critical in my decision process. Their on-going support, as well as the money they saved us, continues to be confirmation that I made the right decision."  --Office Manager, telecom mgmt firm

“You're great! You were able to take care of my issues and make things work as they should. Thank you so much for your concern and promptness." --IT Manager, Third Party Administration insurance firm

"Based on your sales pitch and the references we checked out, we had high expectations. You did not disappoint. The new system is working well and we are looking forward to a trouble-free system that provides all the high-tech features we could ever want." --IT Manager, electrical contractor